Aurora Is A Tad Sluggish When It Comes To Short Sales
Today is a fantastically special episode, because the plan for this episode is that Kevin will not speak. If he does, Kevin and Fred may end up in a courtroom. They were really fired up about this situation when it happened. So, they had to wait a little bit before talking about it today.
Kevin and Fred have a folder with Aurora Loan Services. To be honest, Aurora does a grand job of setting up folders and ordering BPO's. However, their method as a whole is getting worse. It seems that they have a glitch processing their short sale folders. There is a BPO and the file is verified. All that is left to do is hand it to the investor or make a judgment. However, they like to tell people that they will just evaluate folders in a timely manner if there is a foreclosure sale date forthcoming. Kevin and Fred are being informed that they have to wait 90 to 120 days for your folder to get reviewed.
The folder that we have had a huge problem with has now been escalated to a Senior VP at Aurora. We are tired of having to send emails because they can't method short sale folders. The Senior VP only sought to tell us to back off. She didn't care about the particulars of the folder. Furthermore, this Senior VP decided to have an attorney telephone Kevin and Fred. The lawyer told them that they can not phone members of senior management anymore.
Plainly, the difficulty is not with Kevin and Fred. Aurora seems to have exceptional setup, but they do a horrible job of reviewing folders. Kevin and Fred are not asking for individual attention. They only want Aurora to enhance their method, which would benefit everyone. We understand that Aurora is overwhelmed with folders. However, they need to work on finding solutions rather than sitting on their hands.
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For more videos on short sales check out Kevin and Fred on the Short Sale Power Hour. Video for Short Sale Specialists.


Fred Weaver is a founding co-owner of Group 46:10. He has been working in the financing/real estate business for over 7 years. Fred began his real estate career by working for a large wholesale bank as a processor and rate/lock specialist for home mortgages. After 2 years in the business, Fred transferred from the banking side of home loans to the mortgage side. While on the mortgage side of financing, Fred gained experience originating mortgages and processing files for Morgan Capital of Arizona, Inc.
Kevin is a founding co-owner of Group 46:10. He began working in the real estate business in 2007 after spending 8 years working in the finance industry for companies such as Bank One, Green Tree Financial, & GE Capital.